Every day in Ontario, thousands of direct support professionals assist people with developmental disability to live more inclusive and dignified lives. The quality of these services and supports has a direct impact on the quality of life for the people supported. The model of Core Competencies is designed to recognize and promote personal motivations as well as professional traits and behaviours that exemplify the best employees in the sector.

PCL supports the Developmental Services Workforce Initiative with the integration of CORE competencies in our workplace. Core Competencies are the values, traits and behaviours that people demonstrate when supporting (directly or indirectly) people with a developmental disability to live more inclusive and fulfilling lives in the community. Core Competencies can be thought of as “how” an individual approaches supporting people with a developmental disability.

We strongly encourage you to visit to explore the modernized core competencies.  You can take a self-assessment which is a great way to assess your core competencies and create your own plan for professional development.

Core Competencies Newsletters

PCL Mentors

PCL Mentors are Direct Support Professionals who have volunteered to mentor and provide coaching for members of their team and to support new hires during the onboarding process.  PCL mentors will do a check in with all new hires within the first three months.  PCL Mentors are also the Core Competency Champions

Mentoring is a mutually beneficial relationship between two people. It may involve providing guidance, motivation, emotional support, and role modeling.  It also offers opportunities for self-reflection and growth as we share our knowledge and experiences.

In learning, you will teach, and in teaching, you will learn.” – Phil Collins

Tracey Spreitzer

Direct Support Professional and Mentor @ Pastern Trail, Parents for Community Living

I wanted to be a mentor as I enjoy teaching and encouraging people to grow as strong people to care for individuals with exceptional abilities in a positive and encouraging way.

Favourite quote:

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Mayo Angelou

Tracy Hobbs

Direct Support Professional & Mentor @ SIL (Supported Independent Living), Parents for Community Living

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