Every day in Ontario, thousands of direct support professionals assist people with developmental disability to live more inclusive and dignified lives. The quality of these services and supports has a direct impact on the quality of life for the people supported. The model of Core Competencies is designed to recognize and promote personal motivations as well as professional traits and behaviours that exemplify the best employees in the sector.

PCL supports the Developmental Services Workforce Initiative with the integration of CORE competencies in our workplace. Core Competencies are the values, traits and behaviours that people demonstrate when supporting (directly or indirectly) people with a developmental disability to live more inclusive and fulfilling lives in the community. Core Competencies can be thought of as “how” an individual approaches supporting people with a developmental disability.

We strongly encourage you to visit to explore the modernized core competencies.  You can take a self-assessment which is a great way to assess your core competencies and create your own plan for professional development.

Core Competencies Newsletters

PCL Mentors

PCL Mentors are Direct Support Professionals who have volunteered to mentor and provide coaching for members of their team and to support new hires during the onboarding process.  PCL mentors will do a check in with all new hires within the first three months.  PCL Mentors are also the Core Competency Champions

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